2025.emnlp-industry.70@ACL

Total: 1

#1 An Address Intelligence Framework for E-commerce Deliveries [PDF] [Copy] [Kimi] [REL]

Authors: Gokul Swamy, Aman Gulati, Srinivas Virinchi, Anoop Saladi

For an e-commerce domain, the customeraddress is the single most important pieceof customer data for ensuring accurateand reliable deliveries. In this two-partstudy, we first outline the construction ofa language model to assist customers withaddress standardization and in the latterpart, we detail a novel Pareto-ensemblemulti-task prediction algorithm that derives critical insights from customer addresses to minimize operational losses arising from a given geographical area. Finally, we demonstrate the potential benefits ofthe proposed address intelligence systemfor a large e-commerce domain throughlarge scale experiments on a commercialsystem.

Subject: EMNLP.2025 - Industry Track